Contact Us
Who to Call for Questions
We want to answer your questions about our practice or your visit with us. Please refer to the list below to determine who can best answer your questions.
| Questions about Medications or Refills | Technician | (205) 930-0700 Option 4 |
| Copy of Glasses or Contact Lens Prescription | Technician | (205) 933-6784 |
| Surgery information for Dr. Bains and Dr. Parker | Loura | (205) 918-1230 |
| Surgery information for Dr. Vicinanzo | Maggie | (205) 918-1231 |
| Surgery information for Dr. Davidson and Dr. Jackson | Sheena | (205) 918-1243 |
| Surgery information for Dr. Long | Christy | (205) 918-1245 |
| Appointments and Cancellations | Switchboard | (205) 930-0700 Option 0 |
| Rescheduling Appointments | Switchboard | (205) 930-0700 Option 0 |
| Insurance, Your Statement or Collections | Becky | (205) 918-1237 |
| Patient Refunds | Accounts Payable | (205) 918-1247 |
Our switchboard is open Monday through Friday from 8 am to 5 pm. Please call during regular business hours for prescription refills or questions for our technicians. Emergency phone calls will be returned the same business day. Non-emergency phones calls will be returned within 2 business days.
Using our Automated Switchboard
When calling Alabama Ophthalmology Associates, your calls will be expedited to the correct person by following the directions below. Main Office: (205) 930-0700
| Press 0 | If you are calling from a doctors' office. |
| Press 1 | To make an appointment. |
| Press 2 | To leave a message for a doctor, prescription refills, or if you are a pharmacy. |
| Press 3 | To speak to surgery scheduling. |
| Press 4 | For billing and insurance questions. |